We reserve the right to re-quote on deliveries that are large or bulky. Larger items carry different shipping fees to smaller items. Please note that the shipping fee for growing mediums depends of the amount ordered. When placing your order for growing mediums we will need to get a quote from shipping companies, as they go according to weight. 

Kindly note that if there are any damaged/missing items in your order, it has to reported within 7 days upon receiving your parcel. We will not be held liable for missing items after 7 days. Please check your parcel upon arrival to ensure everything is in order.

As per the consumer protection act unwanted items may be returned within 7 days of purchase, only if the product and its package and package content are complete and in resalable condition. Unwanted and incorrectly ordered items will be returned to our premises or our suppliers premises at your expense. You will receive a credit / refund for the items once we receive them and are satisfied they are in good order. A 10 percent handling fee will be charged on unwanted returns. Should you wish we can have the package collected from you with our courier service and the cost will be deducted from your credit / refund. You will not be credited / refunded for the original delivery fee. Returning incorrectly ordered items will follow the same procedures. Products that have been used and cannot be resold are not returnable.
After 7 days items can only be returned for warranty related issues.

If an item is displaying as out of stock then feel free to email us to see if our suppliers currently have any stock. click here